Care Instructions
How do I take care of my jewelry?
For long lasting shine we recommend removing it in heavy salt water and chlorine or heavy duty skin and body care (ie peels, retinol, acids, etc.)
To clean over time, prepare a gentle cleaning solution by mixing warm water and a few drops of mild dish soap for a gentle soak for a few minutes. Use a soft cloth to remove any grime or residue.
Rinse the jewelry under lukewarm running water to remove soap residue. Pat it dry with a soft, lint-free cloth. Make sure it's completely dry before wearing or storing it to prevent tarnishing.
Avoid harsh chemicals, as they can damage both the gemstones and the metal.
Do you have a warranty?
Yes! For 1 year from the date of purchase, we’ll take care of your product if any damage to the material occurs. Simply contact us and we’ll work with you to fix your current piece or send a replacement.
Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
Shipping
International shipping
We are happy to announce we officially ship internationally! All orders are dispatched from our US warehouse within 2-5 business days depending on stone availability. Each piece is made to order by hand, please be patient with us especially during holiday seasons.
Order tracking
Tracking numbers are automatically sent as soon as your order is packed. Please check your junk folder if you do not receive one 72hrs after placing your order.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 5pm cst.